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Tripadvisor banner elk restaurants8/17/2023 ![]() This call came the day after I had to put my golden retriever down so I guess I just feel beat up and needed to share. Now when we owned restaurants, we treated each guest like they mattered, we listened to their feedback to help make guest experiences even better. I tried to be as kind as possible as we love this place! I received a call from the Manager (Carol) who informed me that my pending reservation for June had been canceled by the owner and the Chef would not cook for me again. The next day I get a review request from Open Table. We did not want to offend anyone so unfortunately kept it to ourselves. Our server was excellent and someone did come by our table and ask how things were. The filet was good, not great, the pork was fatty and the short ribs were good. We each had different entrees and an upcharge of $40 was charged for the filet. We had the smoked beet and citrus salads which somehow for us at least did not work for our palates. I made the reservation via Open Table, we arrived and all four of us were in agreement that the food was not the usual quality that it always has been in the past. We also have dined at the sister restaurant in Charlotte which is Peppertree. always went to for special occasions, when we had guests and even traveled up from FL on my birthdays to eat there for many years. We went to Artisanal Restaurant in Banner Elk with friends two weeks ago. ![]() I have never posted a review of this restaurant before that was anything but good but feel compelled over the experience we just went through last week. Restaurants for Special Occasions in Banner Elk.Late Night American Restaurants in Banner Elk.American Restaurants for Families in Banner Elk.Hotels near Grandfather Mountain Nursery Garden Center.Hotels near Grandfather Mountain State Park.Banner Elk Hotels with Laundry Facilities.Banner Elk Hotels with Air Conditioning.If you go to this restaurant, do not complain about anything or the same will happen to you. We have ate at Michelen starred restaurants, James Beard nominees and winners and never been treated like the way you did. Chef Green, this is not how you become a great Chef by treating people horrible and not even having the guts to call them yourself but make your dining room manager call. The long time customer was called and was blocked from every coming again. In one case, a long time customer brought guests and the guest complained about a fish entree. Since posting this review on my personal Facebook account, I have heard from numerous locals that this too has happened to them as well. #artisinalrestaurant #artisinal #bannerelknc. Even with all that has happened, we wish them well and the location and ambience is very beautiful. I now see that is not going to happen and to say we are disappointed is a very mild statement. We also went to this restaurant when they reopened from being shut down with Covid as we wanted to keep local restaurants going. ![]() Banner Elk Hotels with Breakfast Buffet. ![]()
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